Meter Service Technician

Job Description: METER SERVICE TECHNICIAN CLASS NO. 720 EEOC CATEGORY: Service Maintenance PAY GROUP: 2 FLSA: Nonexempt SUMMARY OF POSITION Maintains city gas, and water meters, and operates manual and Advanced Metering Infrastructure (AMI) meter reading equipment. Installation of residential water and gas meters. Manages daily consumption and continuous water usage reports, verifies leaks, and makes repairs as necessary. Disconnects and reconnects water and gas services, and ensures water and gas meters are in working order. ORGANIZATIONAL RELATIONSHIPS 1. Reports to: Utility Supervisor/Sr. Gas Operator 2. Directs: This is a nonsupervisory position. 3. Other: Has contact with other city employees, direct customer contact, contracts with the general public, and contractors EXAMPLES OF WORK Essential Duties* Keep water and gas meters in working order Manages daily consumption and continuous water usage reports, verifies leaks, makes repairs Disconnect and reconnect water and gas services Repairs and replaces residential water and gas equipment as needed. Operates 1/2-to-3/4-ton vehicles, hand tools, computers, tablets, various computer software Maintains needed warehouse stock of residential water and gas meters and associated equipment. Locates, sets, repairs, and maintains water meter boxes Receives and responds to customer complaints, resolves or recommends appropriate action Performs leak testing of residential equipment/utilities. Performs monthly disconnects for non-payment and NFS of services. Maintains records of work performed Assists with Billing front counter when needed. Assists other departments as needed when possible. Assists other utility divisions as needed and assigned; Other Important Duties* Performs such other related duties as may be assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: methods, practices, equipment, and hand tools used in the safe handling of chlorine and natural gas; and the safe operation of light equipment and hand tools for the provisions of the Texas Motor Vehicle Code relating to the operation of such motorized equipment. Skill/Ability to: service and make repairs to water, gas, and wastewater meters, applying safety standards to prevent hazards; learn the location of meters and how to read various types; understand and follow instructions; make simple mathematical computations; establish and maintain effective working relationships with co-workers; deal effectively with the public in stressful situations; tolerate outside working conditions, including exposure to adverse weather conditions; and maintain appropriate necessary certifications, Texas driver's license applicable to job responsibilities and good driving record. ACCEPTABLE EXPERIENCE AND TRAINING High school graduation, or its equivalent, plus at least three years of experience in utility services (Water, Wastewater, and Natural Gas Rules and training is preferred); or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. CERTIFICATES AND LICENSES REQUIRED Appropriate Texas driver's license. Natural Gas Qualifications will also be needed to work on a Natural Gas Pipeline system. JOB PHYSICAL, MENTAL AND/OR EMOTIONAL REQUIREMENTS The City will comply with the Americans with Disabilities Act, including the American Disabilities Act Amendment Act, and all other Federal, State and Local legislative requirements. The Facility will ensure that reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions of that position.